(SEE MAC TIPS BELOW)  

SysAdmin services..

Got more than one vendor? When something doesn't work, which one should your staff call? Will they guess it right the first call?

HERE'S WHAT YOUR MACINTOSH OFFICE NEEDS:

ONE 24/365 PHONE NUMBER FOR ALL YOUR TECH SUPPORT AND SITUATION TROUBLESHOOTING.. HARDWARE, SOFTWARE, LOCAL NETWORK, EMAIL, INTERNET.

Daily off-site back-up of your essential files..

Often, when something stops working in your Macintosh office, your staff will waste time trying to find tech support. They might think their email server is down, but it's really their Internet Provider. They might think their database server is down but it's really their computer or the LAN switch. Your staff shouldn't have to troubleshoot your complex hardware / software / network / email / Ethernet world. They need one phone number to call: their System Administrator, who's on top of it ALL. One phone number 24/7 help and troubleshooting for your Mac network.

When you select Pragmatic, Inc. as your SysAdmin, here's what we do..

Initial assessment: do you have the right software and the right hardware?

Security: do you really have it? What if theft or fire strike your office. Will the data that runs your business survive?

What are your security policies? Do you have clearly defined security policies that protect your business?

Are your people getting the most out of their computers? You need one-on-one with each user via telephone conference and remote computer access.

There are so many ways to do a task with a Mac. Does your staff know the short cuts? Over the course of a year, they really add up.

Click the CONTACT button at left for details.

 
 
 

MAC TIPS-- Get more from your Macintosh..

Things to do with the OPTION key:

Option + empty trash = trashes locked items without asking
Option + Command + Escape = Force Quit
Option + Command at Start up = rebuilds Desktop. Do this periodically.
Option + window shade = window shade all open windows
Option + double click on folder = closes the window the folder resides
Option + click on desktop or other application = hides the current application after switch
Option + click on the date = turns clock on and off
Option + about this Macintosh = about the finder
Option + collapse window = collapses all windows
Option + save = saves all
Option + print = print all
Option + double click on connected user in file sharing monitor = send message
Option + dragging item to another directory or desktop = duplicate the file at the new location
Option + click Expand box = expands window full screen
Option + Command + Power = force Sleep
Option + Command + Power + Shift = force Shutdown
Option + Command + Memory Control Panel = startup memory test option
Option + Command + Control + Shift + Apple Menu = About MacOS Team
Option + space bar = non breaking words (when typing)
Option + Command + Mouse Drag = create alias where mouse button is released
Option + resize window box = full screen view
Option + eject = eject and leave behind
Option + arrow keys + desktop picture control panel = Moves desktop picture
Option + number keys = Highlight the last alphabetical item
Option + Command + P + R at Start up = Zaps the PRAM
Option + Command + Shift + Delete at Start up = Forces start up drive to go off-line and start up off another drive with blessed system
Option + Command + Tab as inserting disk = Initializing Disk
Option + Command + Tab = Erase floppy (This is an Oldie.)
Option + at start up = Closes all Finder windows
Option + Command + Open Chooser = clears Chooser cache
Option + Command + o + f = on startup invokes open firmware
Other tips:
Space Bar at Start up = Loads Extensions Manager before starting extensions across your screen
C key at start up = Boots from System CD (most models)
Tab = Highlights icon to icon
Start up key + R = Restart
Shift at Start up = Extensions Off
Tab Key in save dialog box = switches disks to save onto
Shift Key five times = enables Easy Access Control Panel